Do I have to pay a deposit?

We are a busy bunch at Xenex Media and can book out quickly, so we ask for a 50% deposit so we can commence work on your project. This ensures that you are booked in on our calendar and are given the dedicated time that you deserve. We don’t reserve slots so it’s a little bit like ‘first in, best dressed’.

What are your payment terms?

To start a project, we require a 50% deposit. The remaining 50% is paid prior to hand-over. For larger scale projects we are happy to negotiate payment terms with the client to ensure both parties are happy.

I live abroad, can I still use your services?

Absolutely! We have worked with clients all over the world for the last 20 years. Technology has come along way since then, so as long as you have access to internet we are good to go. For more in-depth projects we may need to have a call to really get a better understanding of the scope required.